WHO WASHES? ME OR BNB?
Either option is available to you. If you want to wash your own dog (self serve), we'll guide you through the easy steps of using our wash system. If you feel like sitting back and relaxing with a cappuccino from the espresso bar, we can wash and dry your dog for you (full serve). Either way, the mess is left for us to take care of once your dog's bath is done!
DO I NEED AN APPOINTMENT?
Appointments are required for grooming and recommended for bathing services. If you forget to schedule an appointment, call us to check availability.
WHAT DOES A FULL-SERVICE WASH INCLUDE?
With a full-service wash, your dog is cleaned by a member of our wash team. The service includes a wash, drying, comb-out and or brush, ear cleaning and eye wiping. If your dog's coat is heavily matted, we recommend that you brush or comb through matted areas as best as you can prior to arriving for your wash. This will help prevent the matts from tightening even further.
You may also opt for the quick wash which includes a full-service wash and drying with a towel.
This is a frequent request for many short-haired dogs.
DO YOU GROOM (CUT) HAIR AT BNB?
Yes! Appointments are available DAILY. Please call for details 410-268-7387.
What is your NEW customer deposit policy?
We require a $40 deposit to reserve appointments for new grooming clients. A deposit is taken just for the first appointment and that amount is credited toward your service total. The deposit is only refundable if you contact us to reschedule or cancel within 24 hours of your appointment. We can take deposits in person, over the phone or via our online payment service.
DO I HAVE TO BRING MY OWN SHAMPOO AND TOWELS?
The price of your wash includes use of all of our shampoos, conditioners, coat and de-matting sprays, and scented after-bath sprays (try the popular Cool Cucumber or Flowering Bamboo). And, we supply all the towels you need.
HOW LONG DOES IT TAKE FOR MY DOG TO BE WASHED AND DRIED?
It depends on your dog’s size, hair length and type of coat. In general, quick washes are done in about 20-30 minutes and full serves run between 40-80 minutes. For reference, a 70-pound Labrador Retriever will typically take about 45 minutes to complete (wash and dry).
HOW DOES MY DOG GET DRIED?
Each washing station is equipped with lots of towels and its own hand dryer.
MY DOG NEEDS MEDICATED SHAMPOO? CAN I USE THIS DURING THE WASH?
Absolutely. It's important to adhere to the hygiene methods recommended for your dog's best health and well-being.
MAY I LEAVE MY DOG AT THE WASH FOR THE DURATION OF MY STAY?
If you're coming to Bark 'n' Bean for the first time, we recommend that you stay at the store for your dog's first wash. For future visits, we'll provide you with an estimated return time based on your requested service and we'll simply take down a cell phone number in case we'd like to contact you.
DO YOU TRIM NAILS?
Yes, we can clip and file smooth your dog's nails. We also offer a nail package which includes a clipping, filing and hair trimming between paw pads.